Trust & security
Built to be read by your security team.
DataConverse is a managed service that connects inward to the databases you nominate, from addresses you whitelist, using a read-only credential you issue. Here is exactly what that means, in writing.
How the connection is made.
You whitelist our addresses
We connect from a fixed set of service IP addresses. Anything else is refused at your firewall, by you.
You issue a read-only credential
Every database is registered with a read-only credential that you create. The product does not issue writes.
We index the schema, not the data
Extraction reads metadata only: tables, columns, types, keys and relationships. Your rows stay in your database.
Commitments your reviewers can check.
Read-only, always
Every database is connected with a read-only credential. The product does not issue writes, and a read-only role means it cannot, whatever happens.
We index your schema, not your data
Extraction reads metadata only: tables, columns, types, keys and relationships. Your rows are never copied into our index.
Isolated per database
Each database gets its own vector index. Nothing is pooled across your databases, and nothing is shared between customers.
Connections from named addresses
We connect from a fixed set of service IP addresses that you whitelist. Anything else is refused at your firewall, by you.
Every query is visible and checked
Generated SQL is sanitised and validated for execution safety before it runs, and it is shown to the person who asked, every time.
Supported to an SLA
After go-live the deployment moves to active production support, with a service level rather than best effort.